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Adding Venues to Merlin Online

This is for users with admin access to Merlin Tickets. You can access the admin area by viewing your website (e.g. https://merlindemo.merlintickets.co.uk) then adding /admin to the end of the URL (e.g. https://merlindemo.merlintickets.co.uk/admin)

 

In this article, we will show you how to add venues to Merlin Online, this allows you to sell tickets on the same .merlintickets website but have multiple venues/locations that you operate in. 

To start off, you should be logged into the Merlin Online admin area then on the left-hand menu go to 'Config':

config.png

Then go to 'Venues': 

venue.png

You will then be directed to this page:

mceclip0.png

Here click the mceclip1.png button, this will direct you to add venue page: 

As seen below, I have added a brief description to each text field in order for greater clarification 

venues_2.png

After you have filled in those details, click the mceclip3.png button to save the details. You will then be re-directed back to the 'Venues' page, in which your new venue will be found

Here is an example venue I have completed to get a scope of how it is done: 

mceclip4.png

To test that your venue appears, go to Admissions > Events and then select one of your events (for information on creating events, check this: Creating an Event, Adding Tickets & Selecting Dates)

 

Once on the edit event page, you will see a drop down box titled 'Event location' location.png

Click on it and you should see your location included in the drop down box

mceclip5.png

 

Once that is saved, you may exit the admin area and check your live site with the previously chosen event that has the 'event location' added. The event description and confirmation e-mail should now have the location entered in the venue details. 

As such: 

mceclip1.png

And such for the e-mails:

mceclip2.png

 

Still need some help? Contact us on +44(0)1226 294413

 

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